Forum Discussion

imkhan222's avatar
imkhan222
Regular Visitor
9 years ago

refresh now is not working it does not execute

Hi,   when i click refresh now it just does not execute, it does not even show a log or an error to see whats the problem. I am using a dataset which connects to on premises data source through po...
kcantor's avatar
kcantor
Community Champion
9 years ago

I have an open ticket on this issue. HEre is the latest I have received:

Hi Kristi,

 

I hope you are doing well. Thank you very much for your time and patience in this matter.

 

I have reviewed the Activity ID you provided during our troubleshooting today and I engaged the product Group to get their insights and assistance to resolve this issue. It seems that it is an issue that the Product Group is actively working to fix.

 

I will keep investigating the issue further with the Product Group meanwhile I will keep you updated.

 

Thank you very much again for your time and patience.

 

I hope you have a wonderful day!

 

Best regards,

  • kcantor's avatar
    kcantor
    Community Champion
    9 years ago

    Spoke with tech again today. One fix has already been pushed out. It did not help me but maybe helped with some of your issues.