Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

refresh failure notifications not sent

Hi,

 

In the settings menu under datasets > Scheduled Refresh it is possible to indicate which e-mail adress should receive a notification who should receive a message when a refresh fails

 

This week my colleague received a few mails from the powerbi that a scheduled refresh has been pauzed due to inactivity. 

Earlier we had encountered the same problem when a different refresh was stopped due to a bug,

In total we had 3 refreshes with issues for which we should have gotten a mailing about.

 

1) To 3 people: Colleagues A & B and Me

2) To 2 people: Colleague B and Me

3) To 2 people: Colleague B and Me

 

However the only one who received a mail of the failed refresh was the first emailadress mentioned (order was as noted above).

I have checked my spambox or every other folder in my email and I can't find any mail from powerbi.

 

Anyone else has encountered the same bug or even better knows a solution to my problem? Or what I might be doing wrong? 

 

3 Replies

  • arvindsingh802's avatar
    arvindsingh802
    Community Champion

    Make sure both the checkboxes  Dataset owner &  These contacts: are checked

    Under the these contact validate the email IDs that you have added

     

    If this post helps, then please consider Accept it as the solution and give it a thumbs up

    • Anonymous's avatar
      Anonymous
      Not applicable

      Why check both boxes? I don't understand the logic behind checking both boxes or is this functionality bugged?

      • Anonymous's avatar
        Anonymous
        Not applicable

        Seems the dataset owner did get the same mail today as my colleague did earlier but this still does not explains why I never did.