refresh failure notifications not sent

[Anonymous]

Hi,

In the settings menu under datasets > Scheduled Refresh it is possible to indicate which e-mail adress should receive a notification who should receive a message when a refresh fails

This week my colleague received a few mails from the powerbi that a scheduled refresh has been pauzed due to inactivity. 

Earlier we had encountered the same problem when a different refresh was stopped due to a bug,

In total we had 3 refreshes with issues for which we should have gotten a mailing about.

1) To 3 people: Colleagues A & B and Me

2) To 2 people: Colleague B and Me

3) To 2 people: Colleague B and Me

However the only one who received a mail of the failed refresh was the first emailadress mentioned (order was as noted above).

I have checked my spambox or every other folder in my email and I can't find any mail from powerbi.

Anyone else has encountered the same bug or even better knows a solution to my problem? Or what I might be doing wrong? 

[arvindsingh802]

Make sure both the checkboxes  Dataset owner &  These contacts: are checked

Under the these contact validate the email IDs that you have added

If this post helps, then please consider Accept it as the solution and give it a thumbs up

[Anonymous]

Why check both boxes? I don't understand the logic behind checking both boxes or is this functionality bugged?

[Anonymous]

Seems the dataset owner did get the same mail today as my colleague did earlier but this still does not explains why I never did.