Forum Discussion

Cathryn's avatar
Cathryn
Icon for Helper III rankHelper III
9 years ago
Solved

recovery key

Can anyone help with a solution for the Recovery Key?  I inherited a position in our company and the previous person set up the gateway but unfortunately, didn't document the recovery key.   Is the...
  • Anonymous's avatar
    Anonymous
    9 years ago

    Cathryn I'm not aware of any way to find/retrieve a gateway recovery key. From my understanding you will need to spin up another gateway and re-create all the datasources from the existing one. This may also require re-deploying your datasets/reports.