"Export To File for Power BI Reports" - Getting NotFound and FeatureNotAvailableError

[JohanClaesson]

Hi Community,

I’m hoping someone here can help me troubleshoot this issue.

I’m trying to build a simple Power Automate flow that exports a Power BI report to PDF using the "Export To File for Power BI Reports" action.

My setup:

• The workspace is Premium Per User (PPU), as shown in my screenshot.

• The user running the flow (myself) has a PPU license and full access to both the workspace and the report (screenshot attached showing license and account details).

• The Power Automate connection is using the same account (see screenshot from Power Automate connections page).

What I’ve tried so far:

• Verified that the workspace is Premium Per User.

• Confirmed that the report is published and fully accessible in Power BI Service (I can open and export the report manually to PDF from Power BI Service without any issues).

• Created a brand new flow with only a manual trigger and the export step (no filters, no email step).

• Recreated the Power BI connection in Power Automate.

• Signed out and back in from both Power Automate and Power BI Service.

• Tested running the flow in an incognito browser session to avoid tenant conflicts.

• Verified that workspace ID and report ID are correct (taken directly from the Power BI Service URL).

• Tried exporting a different report in the same workspace with the same result.

What happens:

Despite all this, I consistently get a "NotFound" error, and when checking the raw outputs I also get "FeatureNotAvailableError".

Screenshots attached showing:

• My Power BI license and tenant info

• My Power Automate connection settings

• Error details from the flow run history

• Workspace showing Premium Per User status

• The report open and accessible in Power BI Service

• Successful manual PDF export from Power BI Service

Question to the community:

Has anyone experienced this combination of errors (NotFound and FeatureNotAvailableError) when using PPU?
Is there anything else I should check or any known limitation that could explain this?

Thanks a lot in advance for any help or suggestions!

Thanks in advance for any help or tips!Power Automate FlowwExport To File for Power BI Reports OutputsLicense TypeSame user and connections

[Wikkleyn_81 · Accepted solution]

Hi @JohanClaesson Currently, the Power Automate 'Export to File for Power BI Reports' feature is only available to users with a Power BI Premium capacity license (which requires at least one Premium workspace). It is not supported for users with a Premium Per User (PPU) license.

https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-automate-power-bi-report-export... 

[KiranHosakote]

Hi @JohanClaesson 

We had the same problems with the Export to File API. The Microsoft solution is a Premium / Fabric capacity with assigned workspaces. 

If your use case is report bursting and if you are open to third-party solutions, take a look at BI Helper https://bihelper.tech or at the Microsoft AppSource store Business Apps – Microsoft AppSource.

BI Helper is a browser-based application which automates the creation and distribution of user-specific PDF and PPTX reports from Power BI and Tableau. Over 200 businesses across the world routinely use BI Helper to share reports with their customers, vendors and employees. 

BI Helper is secure and scalable and only needs one Power BI Pro / PPU license for the sender.

[Nanireddy1999]

Thank you so much for this community! I glad to know that the root cause of issue now.

Thank you @Microsoft community

[Anonymous]

Hi @JohanClaesson ,
Following up to check whether you got a chance to review the suggestion given.If still facing any issue,feel free to reach out!
Thank you.

[Anonymous]

Hi @JohanClaesson ,

I hope the suggested solution worked for you. If your issue is resolved, kindly accept the rohit1991  or Wikkleyn_81 post as a solution it helps the community identify helpful answers more easily.
Thank you.

[rohit1991 · Accepted solution]

Hi @JohanClaesson 

Thanks for providing such a detailed breakdown of your setup and the steps you've already taken it's clear you've done a thorough job troubleshooting this issue. Based on the symptoms you're describing specifically the "NotFound" and "FeatureNotAvailableError" messages it seems likely this could be related to known limitations of the Export to File for Power BI Reports action when using Premium Per User (PPU) workspaces.

While PPU supports many features of Power BI, the export API sometimes enforces stricter licensing requirements, especially if the tenant settings or capacity assignment isn't fully aligned. One thing you might want to double-check is whether the Export to File API feature is enabled in the Power BI admin portal for your tenant.

Additionally, make sure that the workspace is not only marked as PPU but also fully assigned to a PPU capacity, as certain backend processes may still rely on capacity association. If everything appears correct and the issue persists, it might be worth opening a support ticket with Microsoft, as this could be an edge case or a backend configuration issue. You're definitely not alone others have run into similar issues with the API on PPU setups. 

[Anonymous]

Hi @JohanClaesson ,

Thank you for the helpful response @Wikkleyn_81 !

We are following up on the previous suggestions provided by @Wikkleyn_81  We would appreciate your feedback to ensure we can assist you further.

If their response  has addressed your query, please accept the solution so other members can easily find it. Please let us know if there’s anything else we can do to help.
Thank you

Regards,
Pallavi.

[Wikkleyn_81 · Accepted solution]

Hi @JohanClaesson Currently, the Power Automate 'Export to File for Power BI Reports' feature is only available to users with a Power BI Premium capacity license (which requires at least one Premium workspace). It is not supported for users with a Premium Per User (PPU) license.

https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-automate-power-bi-report-export...