Forum Discussion
Helper I"Background Rejection" blocking report access/load
Helper IYes, i am aware of the "CapacityLimitExceeded" or the "CapacityLimitExceededSurgeProtection" error messages in the data refresh process.
Altough i've never seen a "Cannot load model"/"Unable to load model schema" error while having Surge Protection active (we we're not on Interactive Rejection state).
Hi gabrielPerson ,
Sorry to know it didn’t help. Please consider reaching out to Microsoft Support. You can provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your admin account setup or provide a solution that isn't immediately obvious.
Below is the link to create Microsoft Support ticket:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Thank you