Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

published report won't refresh

I created a report on BI Desktop and datasource is SharePoint Online. After publishing the report to app.powerbi.com the refresh function won't work. Could I get some help to suggestion to diagnose w...
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GilbertQ's avatar
GilbertQ
Super User
6 years ago
Hi there

Is the datasource connected to a Gateway?
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Datasource is not connected to gateway. It is connected to SharePoint online list.

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago
    Hi there

    Then it should allow you to configure it online?
    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Wasn't refreshing at all. When refreshing on BI Desktop it would took a good 3-4 minutes but when refreshing BI online it took literally just seconds, doubt if the connection has been cut short somehow.

      • siemdevlieger's avatar
        siemdevlieger
        Helper I
        6 years ago

        Same issue here, When I hit refresh button of an online package, looks like the restart is starting, but after 2 seconds it's 'finished'.

        Normally this refresh takes about an hour....

         

        Would be great to understand if this is a wider issue....