Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

published report won't refresh

I created a report on BI Desktop and datasource is SharePoint Online. After publishing the report to app.powerbi.com the refresh function won't work. Could I get some help to suggestion to diagnose w...
Need Help
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Unable to set credentials, the tab is greyed out.

GilbertQ's avatar
GilbertQ
Super User
6 years ago
Hi there

Is the datasource connected to a Gateway?
  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Datasource is not connected to gateway. It is connected to SharePoint online list.

    • GilbertQ's avatar
      GilbertQ
      Super User
      6 years ago
      Hi there

      Then it should allow you to configure it online?
      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Wasn't refreshing at all. When refreshing on BI Desktop it would took a good 3-4 minutes but when refreshing BI online it took literally just seconds, doubt if the connection has been cut short somehow.