Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

published report won't refresh

I created a report on BI Desktop and datasource is SharePoint Online. After publishing the report to app.powerbi.com the refresh function won't work. Could I get some help to suggestion to diagnose w...
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GilbertQ's avatar
GilbertQ
Super User
6 years ago
Hi there

Did you configure the data source credentials for your published report?

If not you will have to go into the report settings, then look under Data Source Credentials and put in the required credentials.
  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Unable to set credentials, the tab is greyed out.

    • GilbertQ's avatar
      GilbertQ
      Super User
      6 years ago
      Hi there

      Is the datasource connected to a Gateway?
      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Datasource is not connected to gateway. It is connected to SharePoint online list.