Forum Discussion

BlackHat's avatar
BlackHat
Frequent Visitor
9 years ago
Solved

powerpoint blank page

Hello, I have been testing the powerpoint preview daily which has been working well. But a couple of days ago I started getting a blank page on a data set that had worked ok for a while.   I have ...
  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi BlackHat,

    I test your pbix file and get same issues as yours. But following danny's suggestion, everything works well. Please resize your visuals to work around  this issue.

    And this issue has been reported internally, I will post back once I get any updates.

    Thanks,
    Lydia Zhang

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi BlackHat,

I am not able to reproduce your issue.

Are there Custom visuals and R visuals in your report? Custom visuals and R visuals will be exported as blank image.

Besides, do you publish PBIX file to Power BI Service, then export report to PowerPoint? If so, could you please share me the PBIX file so that I can test?


Thanks,
Lydia Zhang

  • BlackHat's avatar
    BlackHat
    Frequent Visitor
    9 years ago

    Ok, I have emailed the sample files. The pbix was published and the Powerpoint Preview option tried. It resilted in 2 slides. Slide 1 is the usual Title slide, slide 2 is blank. This format of pack has been working ok for several days?

     

    BlackHat

    • BlackHat's avatar
      BlackHat
      Frequent Visitor
      9 years ago

      Also there are no custom visuals or R visuals.

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Hi BlackHat,

       

      I don't get your email. Could you please upload your PBIX file to OneDrive and send me the shared link of the file via Private Message in this forum?

      Thanks,
      Lydia Zhang