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BlackHat's avatar
BlackHat
Frequent Visitor
9 years ago
Solved

powerpoint blank page

Hello,

I have been testing the powerpoint preview daily which has been working well. But a couple of days ago I started getting a blank page on a data set that had worked ok for a while.

 

I have attempted to isolate the graph that may be triggering the blank expression but to no avail. The issue seems elusive. Can anyone shed some light on this issue?

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi BlackHat,

    I test your pbix file and get same issues as yours. But following danny's suggestion, everything works well. Please resize your visuals to work around  this issue.

    And this issue has been reported internally, I will post back once I get any updates.

    Thanks,
    Lydia Zhang

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi BlackHat,

    I test your pbix file and get same issues as yours. But following danny's suggestion, everything works well. Please resize your visuals to work around  this issue.

    And this issue has been reported internally, I will post back once I get any updates.

    Thanks,
    Lydia Zhang

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi BlackHat,

    I am not able to reproduce your issue.

    Are there Custom visuals and R visuals in your report? Custom visuals and R visuals will be exported as blank image.

    Besides, do you publish PBIX file to Power BI Service, then export report to PowerPoint? If so, could you please share me the PBIX file so that I can test?


    Thanks,
    Lydia Zhang

    • BlackHat's avatar
      BlackHat
      Frequent Visitor

      Ok, I have emailed the sample files. The pbix was published and the Powerpoint Preview option tried. It resilted in 2 slides. Slide 1 is the usual Title slide, slide 2 is blank. This format of pack has been working ok for several days?

       

      BlackHat

      • BlackHat's avatar
        BlackHat
        Frequent Visitor

        Also there are no custom visuals or R visuals.