powerbi service unreliable

[dmacdonald]

Over the last month report loading has been slowing down.

This morning it took 5 minutes to load a report.

It's not the data connections, it took 3 minutes to see any part of the powerbi page and the report are using datasets that are updated on a schedule, they are not direct.

I'm getting similatr complaints from my users. They cant wait 3 minutes to view a report.

I understand the occasinoal slowdown, but this continous degradation in service is not a good sign.

As it stands this morning, the system is unnaceptable. 

Is there a solution?

[Greg_Deckler · Accepted solution]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".