power bi was unable to read the application metadata

[gsenthilanand]

Hi,

Today morning our users ran into this error message attempting to login to powerbi.microsoft.com -- 

Technical Details

Power BI was unable to read the application metadata.

Please check the PowerBI service status in the below support page and try again later.

Is this due to any outage ? Or something we need to debug, I could not find anything on the forum regarding this error.

[Anonymous]

is this still an issue. users are complaining that they are seeing this message when logging into power BI portal and its not with all the users, some are able to load the portal fine

[Anonymous]

The server is down in North Europe.

[v-lili6-msft]

hi, @gsenthilanand 

Please clear browser cache then access the Power BI service again. Or you can press Ctrl +F5 to refresh browser page to test again. 

Also please check if the issue only happen to yourself or all users in your organization.

Best Regards,

Lin

[Anonymous]

Still experienceing the same metadata access error regardless of cache