Forum Discussion
schmikli
9 years agoHelper II
personal gateway down?
I just found out my gateay was offline. I tried restarting it and it tried to connect to my pc (pc login). It simply pass this stage. So I installed the latesd version of the gateway. It is active a...
v-sihou-msft
9 years agoMicrosoft Employee
As the error message said, the Microsoft Data Management Gateway is not uninstalled. Please try to delete the folder "C:\Program Files\Microsoft Data Management Gateway" to see if you can install Personal Gateway. See a related blog: Failure installing the Power BI Personal Gateway
Regards,
schmikli
9 years agoHelper II
Now PBI desktop fails to start up. Same type of error message. This is growing into a final blocking issue because if the gateways do not work I have to publish manually.
Btw, this folder does not exist. So there is nothing to delete....