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schmikli's avatar
schmikli
Helper II
9 years ago

personal gateway down?

I just found out my gateay was offline. I tried restarting it and it tried to connect to my pc (pc login). It simply pass this stage.

So I installed the latesd version of the gateway. It is active after a restart. But I still see it is inactive. Any ideas?

 

De gateway is ofline of onbereikbaar.Details verbergen

Activiteits-id:26959126-56ac-4166-b048-af834496afe8
Aanvraag-id:bf999241-38b2-20c6-6e72-c8a528f93e15
URI cluster:https://wabi-north-europe-redirect.analysis.windows.net
Statuscode:400
Foutcode:DM_GWPipeline_Client_GatewayUnreachable
Tijd:Wed Oct 12 2016 23:35:05 GMT+0200 (West-Europa (zomertijd))
Versie:13.0.1700.324

 

8 Replies

    • schmikli's avatar
      schmikli
      Helper II
      I deinstalled everything I could find. Even pbi desktop.. it simply refuses to install the personal gateway. It does install the on premises gateway. However, i did not succeed in changing the gateway from personal to on premises in the pbi web version.
      • v-sihou-msft's avatar
        v-sihou-msft
        Microsoft Employee

        schmikli

         

        What do you mean "refuses to install the personal gateway"? Can you select "Personal Gateway" during installation?

         

         

        Also if you want to use on-premise gateway, please add the data source in "Manage Gateway" first, then go to dataset setting to see if you can change it from personal gateway to data gateway.

         

        Regards,