Forum Discussion
oneDrive refresh - "enter credentials for all data sources"
Hi all,
All of a sudden, my report in services won't update with the source from my onedrive when I make changes to the sources.
I get the following message:
Where am I supposed to put in the credentials? The sources is an excel file in my onedrive for business and I am logged in with my credentials both in onedrive and excel?
2 Replies
- Greg_Deckler
Community Champion
Probably related to Temporary Service Insanity Syndrome (TSIS). But you could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET". 
v-alq-msftCommunity Support
Hi, Anonymous
When things go wrong, it’s usually because Power BI can’t sign into data sources. Things may also go wrong if the dataset tries to connect to an on-premises data source but the gateway is offline. To avoid these issues, make sure Power BI can sign into data sources. Try signing into your data sources in Data Source Credentials.
When you save your changes to the Power BI Desktop file on OneDrive and you don't see those changes in Power BI within an hour or so, it could be because Power BI can't connect to your OneDrive. Try connecting to the file on OneDrive again. If you’re prompted to sign in, make sure you select Keep me signed in. Because Power BI wasn't able to connect to your OneDrive to synchronize with the file, you’ll need to import your file again.
For further information, please refer to the following links.
Use OneDrive for Business links in Power BI Desktop
Refresh a dataset stored on OneDrive or SharePoint Online
Dataset refresh from OneDrive Excel file set-up
Best Regards
Allan
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