Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

on premise data gateway

Hi,

 

i set up an on-premise gateway in personal mode.

 

the sync failed per scheduled refresh: DM_GWPipeline_Gateway_DataSourceAccessError","parameters":{},"details":[],"exceptionCulprit DataTable Name

 

If i click manually referesh in https://app.powerbi.com/ the refresh works fine.

 

How can i fix the scheduled refresh?

 

Regards

 

Need Help

3 Replies

  • RakeshSinghr's avatar
    RakeshSinghr
    Resolver I
    5 years ago

    Is your laptop/computer/server that the gateway is connecting to switched on at the time of scheduled refresh?

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Yes, a refresh through Destop had also worked.

  • v-zhenbw-msft's avatar
    v-zhenbw-msft
    Community Support
    5 years ago

    Hi Anonymous ,

     

    Click the Refresh Now button on the data set (not the report page) manually.

    If you can refresh manually, but scheduled refresh fails, I would recommend updating or reinstalling the Gateway.

     

    Or maybe you can refer this thread,

    https://community.powerbi.com/t5/Service/Refresh-Failed-Internal-Service-Error/td-p/381780

     

    Best regards,

     

    Community Support Team _ zhenbw

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.