Skip to main content
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now

Not applicable

not able to see any charts

few users are trying to open a Power BI Report but they are not able to see any charts, they see just the pages and the filters panel. When they open the power bi service doesn't load the charts. We have already cleaned the cookies, change the browser and the problem persists. One of the users has the option in Chrome that when opening the Chrome, it will open all the last tabs that he had, so if he had the report, this one works, but if he goes to another report and open it again this one it doesn't work again, so he needs to close everything and open again just to be able to retrieve the data.

Community Support
Community Support

Hi, @Anonymous 

If you use another device to log into the account and access the report, does the problem persist?

Perhaps this is related to the current network.


Best Regards,
Community Support Team _ Eason

Helpful resources

Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.

Top Solution Authors
Top Kudoed Authors