iframe powerbi

[guilherminoal]

Olá,

Estou com problemas com meus relatórios incorporados, nenhum deles está carregando, fica apenas no logo do powerbi. começou ontem. mais alguém com esse problema?

[guilherminoal · Accepted solution]

Olá, hoje voltou ao normal sozinho. Imagino que possa ser alguma atualização da Microsoft. Obrigado pela ajuda @ribisht17 e @v-sgandrathi .

[v-sgandrathi]

Hi @guilherminoal,

We really appreciate your efforts and for letting us know the update on the issue.

Please continue using fabric community forum for your further assistance.

If this is the solution that has worked for you, please accept your reply as solution so as to help other community members who may face similar issue in the future.

 Thank you.

[v-sgandrathi]

Hi  @guilherminoal,

We wanted to follow up since we haven't heard back from you regarding our last response. We hope your issue has been resolved.

If my answer resolved your query, please mark it as "Accept Answer" and give Kudos if it was helpful.

If you need any further assistance, feel free to reach out.

Thank you for being a valued member of the Microsoft Fabric Community Forum!

[v-sgandrathi]

Hi @guilherminoal,

Thank you @ribisht17 for providing the workarounds.

As you have tried the suggested solutions and they did not resolve the issue, I recommend raising a support ticket for a detailed investigation and a more effective solution.

To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn.

Please let us know if you need any assistance with this process.

Thank you.

[guilherminoal]

Olá @ribisht17 ,

já tentei todos esses passos e não resolveu, incluse mudei meu php de servidor para um alocado em outro lugar, já tentei vários navegadores e não carrega. E esse problema é apenas usando iframe para incorporar em site, se pego o link de publicação e abro direto, funciona normalmente. Tem alguma ideia do que mais pode ser? Deixo ele em outro site pra ter atualização periódica e também uso outros informativos, assim uso redirecionamentos para ficar mudando as telas.

[ribisht17]

hi @guilherminoal 

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Este problema con los informes incrustados de Power BI atascados en el logotipo generalmente está relacionado con la autenticación, la compatibilidad del navegador o la expiración del token. Aquí hay algunos pasos para solucionarlo:

1. Verifique la autenticación:

   • Asegúrese de que los informes incrustados estén usando tokens de acceso válidos. Si el token ha expirado, los informes pueden no cargarse.
   • Genere nuevamente el token usando las API REST de Power BI y actualice la configuración de incrustación.

2. Compatibilidad del navegador:

   • Pruebe los informes incrustados en diferentes navegadores. Algunas versiones específicas pueden causar problemas.
   • Limpie la memoria caché, las cookies y el almacenamiento local del navegador para descartar fallos temporales.

3. Problemas de red:

   • Verifique que no existan restricciones de red o firewalls que bloqueen el acceso al Servicio de Power BI.

4. Actualizar el código de incrustación:

   • Verifique el código de incrustación de los informes. Asegúrese de que la URL de incrustación y la configuración sean correctas.

5. Estado del Servicio Power BI:

   • Compruebe la página de estado del Servicio Power BI para ver si hay interrupciones o problemas en curso.

6. Contactar con el soporte técnico:

   • Si el problema persiste, comuníquese con el soporte técnico de Microsoft proporcionando detalles como el ID de Actividad, el ID de Solicitud y el ID de Correlación.

Puede encontrar más detalles sobre problemas similares aquí y aquí.

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This issue with embedded Power BI reports getting stuck on the logo is often related to authentication, browser compatibility, or token expiration. Here are some steps to troubleshoot:

1. Check Authentication:

   • Ensure that the embedded reports are using valid access tokens. If the token has expired, the reports may fail to load.
   • Regenerate the token using Power BI REST APIs and update the embed configuration.

2. Browser Compatibility:

   • Test the embedded reports on different browsers. Sometimes, specific browsers or versions may cause issues.
   • Clear the browser cache, cookies, and local storage to rule out any temporary glitches.

3. Network Issues:

   • Verify that there are no network restrictions or firewalls blocking access to Power BI Service.

4. Update Embed Code:

   • Double-check the embed code for the reports. Ensure that the embed URL and configuration settings are correct.

5. Power BI Service Status:

   • Check the Power BI Service status page to see if there are any ongoing outages or issues.

6. Contact Support:

   • If the issue persists, reach out to Microsoft Support with the details, including the Activity ID, Request ID, and Correlation ID.

You can find more insights on similar issues here and here. Let me know if you'd like further assistance!

Regards,

Ritesh

Community Champion

Please mark the answer if helpful so that it can help others

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