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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

iFrame unable to become Full Screen?

Hi All

When creating the iFrame for our PowerBI reports, I use the embeded code and apply to our intranet page and have been using this with success until last week??

Once I have this code, I add to an iFrame on our page:

 

And once published we get this - but now the ENTER FULL SCREEN MODE button no longer works.....

 

WHY!!!!!  Any reason why this would just stop working?!  I have 15 pages of reports, all were fine last week, all worked well.....now nothing?!  Do these rely on a plug in\flash\java etc.....

  • Hi  Anonymous ,

     

    If you have Pro account , you could try to open a support ticket. While if you have a Pro account but it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

     

    Best Regards,

    Amy

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Experiencing the same issue. 

  • v-xicai's avatar
    v-xicai
    Icon for Community Support rankCommunity Support

    Hi  Anonymous ,

     

    If you have Pro account , you could try to open a support ticket. While if you have a Pro account but it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

     

    Best Regards,

    Amy

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi

      As suggest I rasied a ticket and the engineer who came back to me, advised i create my frame in a different manner, ensuring the iframe was set to AllowFullScreen=TRUE

      This is set as default when creating the code, but when adding directly into the iFrame properties and not as a seperate element it works ok.

      Thanks