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Mathanika
Regular Visitor

getting this error while refreshing in powerbi service, how can i rectify this issue?

Last refresh failed: 5/31/2023, 8:50:29 AM
There was an error when processing the data in the dataset.Hide details

Data source error:{"error":{"code":"DM_GWPipeline_Client_GatewayUnreachable","pbi.error":{"code":"DM_GWPipeline_Client_GatewayUnreachable","parameters":{},"details":[],"exceptionCulprit":1}}} Table: Company sales target adj.
Cluster URI:WABI-SOUTH-EAST-ASIA-redirect.analysis.windows.net
Activity ID:bac9ccc6-8405-49c9-8d52-738ed92e6a3d
Request ID:0e990ae7-e939-d940-4a15-1eb825dc51bb
Time:2023-05-31 03:20:29Z
1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi  @Mathanika ,

You can check the following steps:

  1. Check whether gateway service has started.
  2. Check gateway version to the latest.
  3. Check your firewall whether deny gateway.

Refet to:

Use the on-premises data gateway app | Microsoft Learn

Update an on-premises data gateway | Microsoft Learn

 

This is the related document, you can view this content:

Solved: Re: refresh error DM_GWPipeline_Client_AsyncOperat... - Microsoft Fabric Community

Dataset refresh fail {"error":{"code":"DM_GWPipeli... - Microsoft Fabric Community

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
kmspsu93
Frequent Visitor

Hello...we are experiencing the same error sporadically over the course of a year and cycling the VPN associated with the gateway resolves  but not permanantly.  Have you resolved the issue and what specific action was taken?  Thank you!

Anonymous
Not applicable

Hi  @Mathanika ,

You can check the following steps:

  1. Check whether gateway service has started.
  2. Check gateway version to the latest.
  3. Check your firewall whether deny gateway.

Refet to:

Use the on-premises data gateway app | Microsoft Learn

Update an on-premises data gateway | Microsoft Learn

 

This is the related document, you can view this content:

Solved: Re: refresh error DM_GWPipeline_Client_AsyncOperat... - Microsoft Fabric Community

Dataset refresh fail {"error":{"code":"DM_GWPipeli... - Microsoft Fabric Community

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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