Forum Discussion

powerbi_desa's avatar
powerbi_desa
Frequent Visitor
2 years ago

former email subscriptions now gets the error EmailSubscriptionExternalUsersNotAllowed

I have multiple email subscriptions to @myOrganization.net emails and Power Bi licensed user emails, and as start getting an email with the error: There was an error with your subscription "here_is_...
Need Help
octqv's avatar
octqv
Regular Visitor
2 years ago

Hi, 

Any news regarding this problem? I've just encountered it while trying to set up a new subscription to a dashboard. I have a few Guest Users in my organisation who receive subscriptions, even though they do not have a PowerBi License, they're only getting previews of the report, no acces, no nothing. 
The old subscriptions still work, but it won't let me create a new one or modify the ones that work by adding a new (unlicensed) e-mail address. It used to work just fine, as I created a new subscription to non-organisational / non-licensed users just a week ago.

Thanks!

  • powerbi_desa's avatar
    powerbi_desa
    Frequent Visitor
    2 years ago

    It seems that we have the same problem,
    My users with unlicensed e-mail address too only gets previews of the report, no acces, no nothing.
    but in my case they stopped receiving them