format pane and analytics pane empty

[kohlman91]

My Formatting Pane and Analytics Pane are both empty, per screenshot below. This applies when I use a Line over Stacked Bar graph AND when I use a Single Line graph with Forecasting (set up in Desktop). I need this capability in Service, Desktop alone will not suffice. 

[esanchez91]

This happens to me as well when I forecast a time series in Desktop