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Anonymous's avatar
Anonymous
Not applicable
10 years ago
Solved

failed to publish/refresh

hello,   I am experiencing lots of issues with refreshing the data sources recently. Meaning since July.   No changes were done to the data sources but am now getting more frequent "fail to refre...
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  • Anonymous's avatar
    Anonymous
    9 years ago

    Hello v-haibl-msft

     

    New light into the topic.

    One of the published PBIX files is actually schedule refreshing fine and is using the same Datasource types.

     

    Dashboard Software allows for Connect Direct. No Gateway.

    Dashboard Web 1.1 refresh fails.

     

     

     

      

    Are there any queries to the PBIX that may force the need for a Gateway to be installed?

     

    Thank you.

ankitpatira's avatar
ankitpatira
Icon for Community Champion rankCommunity Champion
10 years ago

Anonymous From the error message itself if sounds like your gateway is not accessible at the time of refresh. Have you ensured it is visible so check network / firewall etc. Nothing that I'm aware of has changed in Power BI subscription. We didn't experienced any issue after August update for our gateway refresh or publish from power bi desktop. Publishing error seems weird and you should contact MS support for that if it happens all the time.

Anonymous's avatar
Anonymous
Not applicable
10 years ago

Hi ankitpatira

 

After a little research yesterday, I found that the Gateway requirement is a new feature. I did not need a Gateway setup previously in order to schedule refresh my data. Not even when going for the "Refresh Now".

 

May I stress that I did not do changes to my Data Sources. This behaviour just started to happen around mid July/August.

 

And before I could get access to the Schedule Refresh settings (the one with the Yes/No slider). Now they are greyed out and it seems that they can only be unlocked after installing a gateway.

 

Here is an older article describing the process and it does not mention Gateway setup.

 

One of the things I am unable to understand is, if my Data Sources are hosted on One Drive for Business (using the same PBI credentials) why would I need a Gateway? Why would it not just refresh the data straight from the OD4B?

 

Thank you for your time and feedback.

J