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SochimkAnalitic
New Member

error with dataset after renaming account

So, here is the problem. My account was renamed by my IT department, also email was changed. And after this auto refreshment broke. I've created new gateway but i can't change gateway in report 'cause of error shown of picture. I understand that i need to take over dataset, but after i press the "takeover" button nothing happens. All i can see is error in browser's console. Picture of take over dataset from myself Console error

2 REPLIES 2
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @SochimkAnalitic,

 

Have you solved your problem?

 

If you have solved, please accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

 

If you still need help, please feel free to ask.

 

Best  Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @SochimkAnalitic,



I have a test to reproduce your scenario, I renamed my power bi account and have a refresh of one of the datasets. The refresh works successfully.

 

datasets.png

 

As you could see from the image, after the renamed, I should take over the datasets, however, when I click the Take over button, it doesn't work.  When I click Refresh Now, the dataset refresh works successfully.

 

What's your dataset? Please try to click Refresh Now and check if it could refreh successfully.

 

In addition, I suggest you could register a new gateway with your new account and add the data source to the gateway, then try again.

 

Best  Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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