Forum Discussion
email with 2 dots rejected
- 1 year ago
Thanks v-kathullac and Akash_Varuna for the suggested solution.
The situation is complicated by the fact that the email belongs to a user in an external organisation where they clearly have made the [email protected] work for their organisation. So we cannot remove the '.role' element of the email address. Could Azure active directory see the email in the format above and remediate it to something Power BI could accept eg [email protected]?
Thanks.
Hi kingthumb It might be an issue with Power BI rejecting email addresses with multiple dots. Try adding the user with a simpler email format (without .role). If the user is in Azure AD, try adding them through Azure AD instead. If the issue persists, contact Microsoft Support with the error details for further assistance.