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waltercalcagno's avatar
waltercalcagno
Advocate II
6 years ago
Solved

email subscription not working

Hey, today the email subscription is not working and appears this error message   ---------------------------------------- Ha habido un error No se puede cargar la configuración Vuelva a intenta...
Need Help
  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi waltercalcagno 

    In the meantime, you can try this workaround:

    Click ON settings > settings. 

    Select Language.  Change to "English" for now. 

    Refresh Power BI. 

     

    In the Sbuscription screen, set an "End date" and ensure you've selected your local time zone.

     

    HTH

    Michele

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi waltercalcagno 

In the meantime, you can try this workaround:

Click ON settings > settings. 

Select Language.  Change to "English" for now. 

Refresh Power BI. 

 

In the Sbuscription screen, set an "End date" and ensure you've selected your local time zone.

 

HTH

Michele

MarcHow's avatar
MarcHow
Regular Visitor
6 years ago

Hi Michelle, 

I am setting up the subscription also but in english and getting the below error message. would you have any ideas? 

with thanks

Marc 

Something went wrong
Failed to load settings
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: c9647e5a-436d-436d-916e-790a96ca40b0
Request ID: 87c75c35-28b5-a3ed-01e3-311d94f1748c
Correlation ID: 9eb01f2c-9020-0d63-6280-97a0a3ee5376
Time: Mon Jun 22 2020 22:09:58 GMT+0100 (British Summer Time)
Service version: 13.0.13599.209
Client version: 2006.2.01600-train
Cluster URI: https://wabi-us-north-central-d-primary-redirect.analysis.windows.net/