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Anonymous
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8 years ago

dns resolution with gateway

We have set up DNS entries for our on-prem SSAS tabular servers.  The DNS entries work fine with Power BI desktop, ssms etc.   However, I cannot set up a power bi gateway connection.  I get the following error ( I changed the server name in the error below):

 

Unable to connect: We encountered an error while trying to connect to Stg-XXX.XXX.ABCCORP.com. Details: "The connection to the Analysis Services instance timed out or was lost. Ensure that the server and the 'SQL Browser' service are running."Hide details

Activity ID:7f4fde88-a973-4a2a-ec5b-b5eb0f9c2143
Request ID:cf6f8571-3664-971e-0428-d22fde0f2bfd
Cluster URI:https://wabi-us-north-central-redirect.analysis.windows.net
Status code:400
Error Code:DM_GWPipeline_Gateway_AdomdConnectError
Time:Thu Sep 07 2017 12:53:31 GMT-0500 (Central Daylight Time)
Version:13.0.2278.219

 

 

The on-prem gateway server (where the gateway is installed) can resolve the DNS entries via ping, and I can set up a power bi gateway connection either using the SSAS server name (that the dns name resolves to) or the SSAS server ip address.  

 

Thoughts?

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