Forum Discussion
kcantor
Community Champion
9 years agodesperately seeking credentials
Had an issue with data sets refusing to refresh due to an internal service connection error. Started working with Microsoft and completed each step that was asked of me up to and including regedit ch...
kcantor
Community Champion
9 years agoI wanted to keep using the Personal gateway but as our data was necessary to our work, I was force migrated to the on premise gateway. At that point, I was told that it was working so my ticket would be archived. Did not sound like they were planning to expend much effort in fixing it. I stated as much and said the next update might contain a fix that if it didn't start working I could check back in about a week or two.
I am not happy with that answer.
sguenther
Advocate II
9 years agokcantor v-caliao-msft seems to work again for me. Thanks for the quick fix!
Will keep you updated if the status changes again.