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Anonymous
Not applicable

'datatable' data missing from PQ after service gateway refreshed

1, after service gateway refreshed... (whatever manual or scheduled refresh)

2, found the data was in PQ...(the chart error so I download the file from service)

3, but it did not mapping into datatable, then caused the chart is not correct...

so strange! (in pbi desktop is all OK!- desktop do refresh, then data in PQ and auto mapping into datatable...)

1.png2.png

 

1 ACCEPTED SOLUTION
v-rongtiep-msft
Community Support
Community Support

Hi @Anonymous ,

It could be that the refresh from the Power BI service is getting different data to the data you get when you refresh from the desktop (e.g. due to different credentials or even it is seeing a different datasource for some reason). A simple way to check is to download your dataset from the Power BI site after it has been refreshed and look at the data - check things like row counts and whether columns are populated - comparing the dataset refreshed in Power BI with that refreshed in your desktop.

 

I have also found a similar post, please refer to it to see if it helps you.

Solved: Power BI Service - Data Missing after refresh - Microsoft Power BI Community

 

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-rongtiep-msft
Community Support
Community Support

Hi @Anonymous ,

It could be that the refresh from the Power BI service is getting different data to the data you get when you refresh from the desktop (e.g. due to different credentials or even it is seeing a different datasource for some reason). A simple way to check is to download your dataset from the Power BI site after it has been refreshed and look at the data - check things like row counts and whether columns are populated - comparing the dataset refreshed in Power BI with that refreshed in your desktop.

 

I have also found a similar post, please refer to it to see if it helps you.

Solved: Power BI Service - Data Missing after refresh - Microsoft Power BI Community

 

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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