Forum Discussion

SinduN's avatar
SinduN
Helper I
7 years ago
Solved

dataset doesnt work in new workspace

I have a powerBi report in a premium workspace which is based off an SSAS model (Direct query) with gateway configured. The report works fine. I created a new workspace and made it premium and published the same report in the new workspace. The report in this new workspace doesnt work - the error I get is "There is no gateway to access the data source". The same dataset/report in the old workspace still works fine. 

Not sure what I'm missing.  Can any one please help

 

  • hi, SinduN 

    After you publish the report to new workspace, please check if the gateway is enabled for this dataset.

    In new workspace, Click Datasets Pane-> select this dataset-> more options-> setting->Gateway connection

     

    Please enable it and try again.

     

    Best Regards,

    Lin

  • I got it. I had 2 emailIDs in powerbi may be due to our O365 upgrade to cloud recently. The gateway was configured with old . Publishing with new ID didnt recognise my ID. I added my new ID and republished and it works now.

3 Replies

  • v-lili6-msft's avatar
    v-lili6-msft
    Community Support

    hi, SinduN 

    After you publish the report to new workspace, please check if the gateway is enabled for this dataset.

    In new workspace, Click Datasets Pane-> select this dataset-> more options-> setting->Gateway connection

     

    Please enable it and try again.

     

    Best Regards,

    Lin

    • SinduN's avatar
      SinduN
      Helper I

      Hello Lin, 

      I dont see any option for gateway connection. Is there a setting Im missing?

      • SinduN's avatar
        SinduN
        Helper I

        I got it. I had 2 emailIDs in powerbi may be due to our O365 upgrade to cloud recently. The gateway was configured with old . Publishing with new ID didnt recognise my ID. I added my new ID and republished and it works now.