Forum Discussion

RootATOM's avatar
RootATOM
Microsoft Employee
6 years ago
Solved

dataset doesn't update when refresh

Hello! I have published the powerBI from desktop to online. And the data type is " import data" from kusto db. I set schedule refreshing on it but it refuses to work. I also tried click refresh on t...
Need Help
  • venal's avatar
    venal
    6 years ago

    RootATOM 

    Can you please share the below details.

    1. Data Source - Kusto DB

    2. Connectivity Mode - Import

    3. Authentication Mode - (i guess Microsoft Account, please confirm us.)

    4. Privacy Level - (Orgnizational)

     

    As i refer that the link, Kusto is not rquired the Gateway to refresh the dataset.

     

    Path:- Goto workspace >> select the Dataset >> Settings >> Data Source Credentials >> "Edit Credentials" >> Try to use the right credentials, that should be the same in Desktop and Service (Authentication, Privacy Level).

     

    Please try to re-pro the issue with the above suggested steps.

     

    If you have any concerns, please let us know.

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more
    If this post was helpful may I ask you to mark it as solution and click on thumb symbol?

     

    BR

    venal.

v-diye-msft's avatar
v-diye-msft
Community Support
6 years ago

Hi RootATOM 

 

Could you please kindly confirm are you able to manually refresh the dataset in Power BI Service? Have you turn on 'cache scheduler refresh' feature on service side? If this is a case, it will get data from cached dataset instead load data from database every time.

Data refresh in Power BI

 

If not help, I'd suggest you raise it to the support team for better advice:

https://powerbi.microsoft.com/en-us/support/ 

 

  • RootATOM's avatar
    RootATOM
    Microsoft Employee
    6 years ago

    Thanks v-diye-msft  for your prompt reply!!

    I have tried to click the "refresh" button on the top to trigger it, it shows "completed" without any updates on the chart and table.

    I didn't see any cache scheduler refresh setting in my setting page.  Maybe it is because my query mode is "import data"?