Forum Discussion
data refresh timeout - works sometimes, fails others
- 6 years ago
I worked with Microsoft support for a month. The primary answer was that the ExtendedTimeout needed to be moved from 3600 seconds out to more than an hour. Unfortunately, that didn't work still. Overall the answer is that one shouldn't try to import that much data from an MDX model if it takes more than an hour.
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
- dhooger6 years agoHelper I
i had to submit as support ticket.
- v-lionel-msft6 years agoCommunity Support
Hi dhooger ,
Has your problem been solved?
Best regards,
Lionel ChenIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- dhooger6 years agoHelper I
I worked with Microsoft support for a month. The primary answer was that the ExtendedTimeout needed to be moved from 3600 seconds out to more than an hour. Unfortunately, that didn't work still. Overall the answer is that one shouldn't try to import that much data from an MDX model if it takes more than an hour.