Forum Discussion

dpenny's avatar
dpenny
Helper II
9 years ago

data not showing at all

I am a new BI user, but almost an Excel guru (or so I thought). I uploaded a csv file maybe 10 cols x 50 rows. I checked that all the two text cols are "text" and the #cols contain integer numbers. S...
Need Help
dpenny's avatar
dpenny
Helper II
9 years ago

Thanks for your conversation.

 

But, err, umm how do I put/load my csv data file here?  There is no icon/method for attaching a file to this message.  And pasting the text in misses the whole point.

 

I personally think it is file corruption, but I've checked the HEX chars out as best I can and don't see any.

 

I also copied my data into the MS sample workbook, then save the new sheet as a csv. Same prob when I upload it.

 

Hmmmmm.....

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Apologies - it seems only some parts of the site (or Administrators) are allowed attachments.  If you can load the sample to OneDrive, Google Drive, DropBox etc. you could link here.  Even so, copy-pasting some sample lines of CSV in via the 'Insert Code' to a Reply would help determine if it's the file content or the file itself causing you grief.

 

Have you tried copy-pasting the content to a new file and re-importing?

  • dpenny's avatar
    dpenny
    Helper II
    9 years ago

    Again, thanks for answering.

     

    Yes, I tried copyNpaste rectangular region from my csv workbook sheet into the MS sample csv workbook. Then saved as xlslx (mispell??), then re-opened and saved my new sheet as csv with a new name. This too fails as Power NI upload.

     

    Some lines from my csv copied from a high-end text editor program next

    =====start (but not this line)

    AUDIT,Region,Tot,InProgress,ActionPlan,FollowUp-A,FollowUp-B,Closed
    Chile,LAT,13,0,0,13,0,0
    Australia Sales,APC,28,0,6,6,0,16
    Brazil,LAT,19,0,0,0,0,19
    Lockbox,US,15,0,0,0,0,15
    China Dev,APC,33,0,0,33,0,0
    Colombia,LAT,8,0,8,0,0,0
    Consulting,US,9,0,0,0,0,9
    Commissions,US,10,0,0,0,0,10
    Consulting Svcs,US,27,11,16,0,0,0
    China Sales,APC,11,0,11,0,0,0
    Commissions-New,US,17,0,0,0,17,0
    OutSource IT General Control,APC,10,1,0,0,0,9

    =====end

     

    HTH

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    And of course, when I copy-paste that sample text into a CSV (via Excel), it works just fine for me in PBI Desktop and PBI Service...

     

    Sadly, without the file itself, I can't help further.  If you have a Pro licence, you can of course lodge a support ticket with Microsoft via https://powerbi.microsoft.com/en-us/support/

  • dpenny's avatar
    dpenny
    Helper II
    9 years ago

    Well, I sort of solved the problem, but without knowing EXACTLY why.

     

    I opened my csv file with my super-text-editor and save it as a txt file. Then I re-named this txt file AND changed its file extension to csv. I uploaded this csv, and it works FINE.

     

    So I guess the real Q is what corruption was in the file that Excel passed along in its version of csv?

     

    A bit more info to give:

    The worksheet that I save as csv was originally in an xslb workbook with lots of VBA and lots of "data cleaning." I copied and pasted various stuff to my next sheet to make up my data columns, etc. Then I copied that whole sheet and "pasted as values" into another new sheet. This latter sheet (in my xslb book) I then saved as csv.

     

    But all that should not matter - hmmmmm.

     

    If I do post the csv causing problem, can you look at it?

     

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago
    It's good to hear you worked around the problem!

    Maybe it was a strange encoding set, or a weird special character?

    If it's an ongoing issue and you need to trace the cause, I recommend trying to load the file into PBI Desktop. And comparing the failed file with the working file to try to find the difference.
  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    I downloaded that file and it loads just fine for me in both Power BI Service (per below screenshot) and Power BI Desktop. 

     

    Note that when I loaded the file directly from your DropBox folder, it gave me the error below (after downloading it to my local computer first):

     

    I recommend loading via PBI Desktop from a local file (or they seem to support OneDrive strangely!) and THEN publishing to PBI Service.  It IS an extra step and tool, but it gives you much more control and data extract/transform features.

     

     

  • dpenny's avatar
    dpenny
    Helper II
    9 years ago

    1) yeah, this extra step seems to be same as my runnig it through my high-end-text-editor.

    2) I'm an extremely stubborn person, particularily when it come to computer/PC/code behavior.

    3) IMO your error msg is essentially the same as I rec'd

    4) Also, IMO, there is something wrong in the MS tool/web/encodings/app/etc. stack somewhere. I'd really like to get to the deep bottom of it. These things always come back to bite you when you do not have the luxury of time - which I now do have.

    5) Can you suggest/recommend a next step?  I don't want one that will cost me one cent. This is an MS issue, they need to solve it.

     

    Thanks for your continued dialogue.