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I have built a dataset on the Desktop using a virtual machine from Azure.
However when I try and refresh this data on the service it fails with this error.
Processing error: | Please make sure your data gateway (personal mode) is installed and configured properly. |
Cluster URI: | WABI-UK-SOUTH-redirect.analysis.windows.net |
Activity ID: | a631b304-eeab-412f-8949-9b73515e283b |
Request ID: | e58286b6-e0a2-13ca-c2fd-8d240e33a700 |
Time: | 2018-03-29 12:16:02Z |
I have set up the personal gateway and an on prem gateway but get the same error.
What am I doing wrong?? My gateway says "good to go" see below:
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