Forum Discussion
michael95677
Helper III
Helper IIIdata gateway lost connectivity won't refresh
Our data gateway shows its online but it won't refresh. Not sure if there is some other place to restart the service. This is installed on a term server so the server it points to is a remote term se...
Hi michael95677
What I would do is log into each of the data gateways, install the latest version.
Then once the installation is complete I would then log into the On-Premise Gateway on the server to make sure it shows it is successfully connected.
here is an example of what mine looks like below.
Spot on. I installed newest version and all of a sudden it works. 🙂 Thank you
michael95677Helper III
Helper IIISpot on. I installed newest version and all of a sudden it works. 🙂 Thank you
GilbertQ
Super User
Super UserAwesome thanks for letting us know!