cancel
Showing results for 
Search instead for 
Did you mean: 

Fabric is Generally Available. Browse Fabric Presentations. Work towards your Fabric certification with the Cloud Skills Challenge.

Reply
Anonymous
Not applicable

data gateway error, health check failed

捕获.JPG

Hi guys, I deployed a data gateway a month ago, it runs well when I refresh data in pbi service, but there is an error that failed to refresh data,  and when I longin data gateway, the result is this, there are no signs I can input password and it just cannot move to next step, how can I do? Thank you.

3.JPG

1 ACCEPTED SOLUTION
v-janeyg-msft
Community Support
Community Support

Hi, @Anonymous 

 

vjaneygmsft_0-1650855906066.png

Can't you continue after you enter your email name here?

Do you upgrade your gateway to the latest version? Power BI Gateway | Microsoft Power BI

 

Please check your firewall or proxy blocks connection, most likely the problem is here.

You can follow the steps in the similar but solved thread:

Solved: Can't Sign in to On Premise Gateway after reinstal... - Microsoft Power BI Community

 

Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.

Best Regards,
Community Support Team _ Janey

View solution in original post

1 REPLY 1
v-janeyg-msft
Community Support
Community Support

Hi, @Anonymous 

 

vjaneygmsft_0-1650855906066.png

Can't you continue after you enter your email name here?

Do you upgrade your gateway to the latest version? Power BI Gateway | Microsoft Power BI

 

Please check your firewall or proxy blocks connection, most likely the problem is here.

You can follow the steps in the similar but solved thread:

Solved: Can't Sign in to On Premise Gateway after reinstal... - Microsoft Power BI Community

 

Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.

Best Regards,
Community Support Team _ Janey

Helpful resources

Announcements
PBI November 2023 Update Carousel

Power BI Monthly Update - November 2023

Check out the November 2023 Power BI update to learn about new features.

Community News

Fabric Community News unified experience

Read the latest Fabric Community announcements, including updates on Power BI, Synapse, Data Factory and Data Activator.

Power BI Fabric Summit Carousel

The largest Power BI and Fabric virtual conference

130+ sessions, 130+ speakers, Product managers, MVPs, and experts. All about Power BI and Fabric. Attend online or watch the recordings.

Top Solution Authors
Top Kudoed Authors