Forum Discussion

majdkaid22's avatar
majdkaid22
Icon for Helper V rankHelper V
9 years ago

dashboard are blank

Hi guys,   is there anyone out there facing a problem with the dashboard not showing the values?   this has been happening since the morning today  
Need Help
GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
9 years ago

Hi majdkaid22

 

Another question to ask is did you enable any Row Level Security on your data model?

 

You can check this by going into the dataset and then clicking on Security. 

When this opens if there are any Roles in Security, then that could possibly why it is not showing any data?

majdkaid22's avatar
majdkaid22
Icon for Helper V rankHelper V
9 years ago

GilbertQ I actually made sure this option is enbaled. dasbhaords were up to yesterday all working fine. Nothing has changed in the settings.

 

It's worth mentioning that i moved the DataSet (desktop file) to a new VM, but it's been connected and auto refresh is working as expected. Reports are working, but dashboards are not working

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    9 years ago

    Hi majdkaid22

     

    I am then not sure why the dashboard is not working if your reports are working well.

     

    What happens if you had to create a new dashboard item and pin it to your existing dashboard, do you see it?

    • majdkaid22's avatar
      majdkaid22
      Icon for Helper V rankHelper V
      9 years ago

      thanks for the tip GilbertQ any new widgets I add now are appearing on the dashboard. Funny enough, the old widgets in the dashboards have no delete appearing in the drop-down ... only export to excel or go to report. 

       

      Not sure how will delete them now...

      • GilbertQ's avatar
        GilbertQ
        Icon for Super User rankSuper User
        9 years ago

        That is indeed weird.

         

        I am not sure why that is happening. Is this dashboard in an App Workspace or in your Personal Workspace?