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majdkaid22's avatar
majdkaid22
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8 years ago

dashboard are blank

Hi guys,   is there anyone out there facing a problem with the dashboard not showing the values?   this has been happening since the morning today  
Need Help
GilbertQ's avatar
GilbertQ
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8 years ago

Hi majdkaid22

 

Are you using DirectQuery/Live Connection?

 

And also have you cleared out your browser cache to ensure that it is not causing any issues?

majdkaid22's avatar
majdkaid22
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8 years ago

GilbertQ it's a load mode Dataset. I did what you suggested. The problem is for all users in my company when they are accessing dashboards coming from this particular DataSet

  • GilbertQ's avatar
    GilbertQ
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    8 years ago

    Hi majdkaid22

     

    Another question to ask is did you enable any Row Level Security on your data model?

     

    You can check this by going into the dataset and then clicking on Security. 

    When this opens if there are any Roles in Security, then that could possibly why it is not showing any data?

    • majdkaid22's avatar
      majdkaid22
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      8 years ago

      GilbertQ I actually made sure this option is enbaled. dasbhaords were up to yesterday all working fine. Nothing has changed in the settings.

       

      It's worth mentioning that i moved the DataSet (desktop file) to a new VM, but it's been connected and auto refresh is working as expected. Reports are working, but dashboards are not working

      • GilbertQ's avatar
        GilbertQ
        Icon for Super User rankSuper User
        8 years ago

        Hi majdkaid22

         

        I am then not sure why the dashboard is not working if your reports are working well.

         

        What happens if you had to create a new dashboard item and pin it to your existing dashboard, do you see it?