Forum Discussion
Helper IIcouldn’t retrieve the data for this visual
Hi
I share a report with several people within the organization. Two of them received the "couldn’t retrieve the data for this visual" error and could not see the table visualizations. The file is not very big and only has two tables.
Thanks,
Thanks for the reply from vanessafvg , please allow me to provide another insight:
Hi timazarj ,
If the data source is connected by direct query, you need to make sure that the local data gateway is working properly.
If the gateway is abnormal, it will result in visual not being able to fetch the dependent data via query. For reference.
after stop on-premises gateway, visual get error:
For more details, you can refer to below document:
DirectQuery in Power BI - Power BI | Microsoft Learn
Troubleshoot gateways - Power BI | Microsoft Learn
Best Regards,
Adamk KongIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
3 Replies
- vanessafvg
Community Champion
is your data source a direct query to another power bi modell?
timazarjThe data sources are cloud based excel and a Sql table that import to the power bi.
Thanks for the reply from vanessafvg , please allow me to provide another insight:
Hi timazarj ,
If the data source is connected by direct query, you need to make sure that the local data gateway is working properly.
If the gateway is abnormal, it will result in visual not being able to fetch the dependent data via query. For reference.
after stop on-premises gateway, visual get error:
For more details, you can refer to below document:
DirectQuery in Power BI - Power BI | Microsoft Learn
Troubleshoot gateways - Power BI | Microsoft Learn
Best Regards,
Adamk KongIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
