Forum Discussion
cant install apps
Hi everyone,
I just signed into PowerBI for the first time. I can only install a few apps though. Lots off app comes up but then disapper nearly straight away and I am only left wth these options: http://tinypic.com/r/oa1bb5/9
Any ideas? Thanks :)
Cheers,
Nick
4 Replies
Hi Nick,
That's weird. How did you sign up? I would suggest you clear the browser cache and try again. Or try with other browsers.
Best Regards,
DaleHi Dale,
Thanks for your reply.
I just signed up through my Office365 account. I have tried 2 different browsers and cleared the cache, same result. So strange!
Here is a video that shows what is happening: https://www.useloom.com/share/878cfd3e7f1644d2ac6ef4e5b8f542bd
Any more ideas?
Cheers,
Nick
Hi Dale,
Thanks for your reply.
I just signed up through my Office365 account. I have tried 2 different browsers and cleared the cache, same result. So strange!
Here is a video that shows what is happening: https://www.useloom.com/share/878cfd3e7f1644d2ac6ef4e5b8f542bd
Any more ideas?
Cheers,
Nick
Hi Nick,
I tested a lot. But I can't reproduce the same issue. If your organization has a Pro account, I would suggest you file a support ticket here.
Maybe you can share some information as the snapshot below shows. I will try to troubleshoot.
Press F12 open the developer mode of the browser. Operate the Power BI.
Best Regards,
Dale
