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CK1992's avatar
CK1992
Icon for Helper II rankHelper II
2 years ago

can not create folders

Hi team,

I am trying to create folders in my working space and I face the below error.

can't create folders in template app workspace. Choose another workspace and try again.

 

How can I make my working space not be a template app workspace or how can I create folders?

 

Thanks,

CK

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3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi CK1992 ,

     

    A template app workspace is the source of an active distributed template app. To protect the template app users, it's not possible to delete a template app workspace without first removing all the created app versions in the workspace.So it is recommended to create a new workspace to create the folder you need

     

    Hope it helps!

     

    Best regards,
    Community Support Team_ Scott Chang

     

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

    • CK1992's avatar
      CK1992
      Icon for Helper II rankHelper II
      2 years ago

      Hi Scott,

       

      If i delete the apps then i am able to create folders?
      If yes, do you know how I can delete the apps?

       

      Thanks,

      CK

  • johnbasha33's avatar
    johnbasha33
    Icon for Super User rankSuper User
    2 years ago

    CK1992 

    It seems like you're encountering an issue where you're unable to create folders in a template app workspace in Power BI. Template app workspaces have certain restrictions, and creating folders directly within them might not be allowed.

    To resolve this issue, you have a few options:

    1. **Use a Non-Template App Workspace**: If possible, switch to a non-template app workspace to create folders. You can create a new workspace or use an existing one that is not associated with a template app.

    2. **Modify Workspace Settings**: If you are the owner or admin of the template app workspace, you may be able to modify its settings to allow folder creation. Check the workspace settings in Power BI to see if there are any restrictions or limitations related to folder creation that can be adjusted.

    3. **Use Power BI Desktop**: Alternatively, you can organize your content using folders within Power BI Desktop before publishing the report to Power BI Service. This allows you to structure your content locally and then publish it to any workspace, including template app workspaces.

    4. **Contact Support**: If you're unable to resolve the issue on your own, consider reaching out to Microsoft support for further assistance. They can provide guidance on how to proceed and may be able to help troubleshoot the issue.

    By following these steps, you should be able to address the issue and create folders in your working space in Power BI.

    Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!