Forum Discussion
browser cache issues with updating fields in visuals
I can confirm this is still an issue. This just happened to me, and all I had to do was publish a differently named version of the report. I don't believe this is a browser cache issue, because I disabled the cache in Chrome, did a refresh and still couldn't see some fields. The fact that the report needs to be saved with a different name suggests that it is a report server issue.
jrenner is correct. I'm having this issue as well with my on-prem server. This is for all my users with templates that have been saved recently. I don't think it's talking to the new dataset schema somehow. maybe cached queries, because i have to restart the service to fix it, or that is coincedentally fixing the issue. I haven't quite figured it out yet.
I have recently experienced this problem which has manifested in 2 ways:
(1) the data in the report has been updated, but the visual does not show the latest data
e.g. The x-axis has a missing date, and after adding the data for that date, the visual *still* does not show data this on the visual
(2) the visual has been updated, with different formatting and this does not appear for some users
e.g. the Date slicer is changed from relative to absolute i.e. "last 6 months" to "YYYY/MM/DD to YYYY/MM/DD" and some users still see the previous slicer formatting.
Any help or suggestions will be appreciated.Same problem here.
Could you please advise if there is another solution to this kind of problem?
