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OneWithQuestion's avatar
OneWithQuestion
Post Prodigy
8 years ago

browser cache issues with updating fields in visuals

Using the Power BI service, I have run into issues when I update a report in desktop and then deploy it.   If I change a visual, specifically if I change the columns in a visual, some user's browse...
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OneWithQuestion's avatar
OneWithQuestion
Post Prodigy
8 years ago

Sorry, I mean actual cache on the web browser of the page.

 

For example *red arrow mine

 

Out of roughly 10 users, 6 saw no issue and 4 saw that black X.

 

Clearing browser cache did nothing, and I could not get the issue to go away.

 

I re-published the report a few times, no change.

 

Finally I published a copy of the report to a new location (as a new report, not overwriting the existing) and that worked for everyone.

 

What I didn't understand is why that behavior took place.

 

Are there multiple PowerBI servers in the service and after you deploy a report it takes time for them to all "synchronize"?

Anonymous's avatar
Anonymous
Not applicable
8 years ago

I have seen other cache issue with Power BI and a work around is to use Google Chrome in an Incognito window. This will prevent caching issues on the browswer.

 

This one time was specifically with the Schedule Refresh intervals.