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anonymous111's avatar
anonymous111
Frequent Visitor
2 years ago
Solved

broken report page

Hello all, One of the page is broken at my client's end while it is working for me. I did check the permission and hide/unhide option in the app looks good. How can one page of the same report is b...
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  • Idrissshatila's avatar
    Idrissshatila
    2 years ago

    Hello anonymous111 ,

     

    you should check what is broken  and check it from his side.

     

    maybe try to publish the app again.

Idrissshatila's avatar
Idrissshatila
Super User
2 years ago

Hello anonymous111 ,

 

you should check what is broken  and check it from his side.

 

maybe try to publish the app again.

anonymous111's avatar
anonymous111
Frequent Visitor
2 years ago

Thank you for your reply.

Can you please elaborate how to narrow down to check what is broken? Because I tried republishing, checked with my other colleagues working for them. Also this report other pages are opening well just that one page looks broken(can only see titles but not visuals and contents in visual). I am so confused.

 

  • Idrissshatila's avatar
    Idrissshatila
    Super User
    2 years ago

    Hello anonymous111 ,

     

    did you try his same scenario of the same filters that applied from his side?

     

    maybe the filters that are applied are getting alot of data that power bi can't load it.