Forum Discussion

mpesara's avatar
mpesara
Icon for Helper I rankHelper I
7 years ago
Solved

blank screen while users trying to open shared dashboard from invite link

Users are getting a blank page while trying to open a dashboard from the shared invite email, but they are able to open using the dahsboard link when manually shared.
Need Help
  • v-jiascu-msft's avatar
    v-jiascu-msft
    7 years ago

    Hi mpesara,

     

    This issue has been fixed.

     

     

    Best Regards,
    Dale

mpesara's avatar
mpesara
Icon for Helper I rankHelper I
7 years ago

Thanks Dale, Is there any place where i can track the support case ?

 

Regards,

Jay

v-jiascu-msft's avatar
v-jiascu-msft
Icon for Microsoft Employee rankMicrosoft Employee
7 years ago

My pleasure. I will post the updates here.

 

Best Regards,
Dale

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    7 years ago

    Hi mpesara,

     

    This issue has been fixed.

     

     

    Best Regards,
    Dale

    • mpesara's avatar
      mpesara
      Icon for Helper I rankHelper I
      7 years ago

      Thanks!

       

    • KPiechan's avatar
      KPiechan
      Regular Visitor
      7 years ago

      Hi Dale  (v-jiascu-msft) - please elaborate on its been fixed as I am having the same issue described on this chain of posts with my dashboard (no app used - published directly into a premium workspace).  My company only allows an older desktop version (June 2018 I think?) - so if the fix is in the publishing from an updated Power BI desktop program then I need to know that so I can push my IT to certify and update to a newer version.

       

      Ken

      • v-jiascu-msft's avatar
        v-jiascu-msft
        Icon for Microsoft Employee rankMicrosoft Employee
        7 years ago

        Hi Ken,

         

        This issue seems different to yours. I would suggest you create a support ticket here. 

        create-ATicket

         

        Best Regards,
        Dale

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Hi Dale,

       

      May I know how the issue got fixed? we are experiencing the same.

      v-jiascu-msft wrote:

      Hi mpesara,

       

      This issue has been fixed.

       

       

      Best Regards,
      Dale