Forum Discussion

mpesara's avatar
mpesara
Helper I
7 years ago
Solved

blank screen while users trying to open shared dashboard from invite link

Users are getting a blank page while trying to open a dashboard from the shared invite email, but they are able to open using the dahsboard link when manually shared.
Need Help
  • v-jiascu-msft's avatar
    v-jiascu-msft
    7 years ago

    Hi mpesara,

     

    This issue has been fixed.

     

     

    Best Regards,
    Dale

v-jiascu-msft's avatar
v-jiascu-msft
Microsoft Employee
7 years ago

Hi Jay,

 

Sometimes I can reproduce this issue. I have reported it to the Product Team: 85611972. I will update the progress here later.

The workaround is that logging in the user account first before opening the link.

 

Best Regards,
Dale

mpesara's avatar
mpesara
Helper I
7 years ago

Thanks Dale, Is there any place where i can track the support case ?

 

Regards,

Jay

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    7 years ago

    My pleasure. I will post the updates here.

     

    Best Regards,
    Dale

    • v-jiascu-msft's avatar
      v-jiascu-msft
      Microsoft Employee
      7 years ago

      Hi mpesara,

       

      This issue has been fixed.

       

       

      Best Regards,
      Dale

      • mpesara's avatar
        mpesara
        Helper I
        7 years ago

        Thanks!