Forum Discussion

dparker's avatar
dparker
Advocate I
9 years ago

app workspace icon

I am not seeing the icon I have associated with an app workspace in Power BI service. It does not show up when I see my list of workspaces and it does not show up on the App i published from that workspace. It shows up fine when I go to the Workspace through SharePoint Online.  Interestingly enought, when I joined the new App Workspace, I not a notification message in Power BI, and the Notification Message does have the icon.

 

Is this flaky behavior becasue Apps are still in Preview?

23 Replies

  • UOLandrewdale's avatar
    UOLandrewdale
    Resolver I
    8 years ago

    I had an interesting situation. My team/group icons were not showing in Power BI Service Workspace list. Premier support said they had fixed something (didn't say what) and it was working again. They asked me to update an icon and it correctly showed in the workspace list, but I had to redeploy the APP for it to show on the APP's tile.

     

    Subsequently, I added a photo to a group that did not have one before, and it showed up straight away. I did not like the photo so I deleted it from the group, and now none of the icons show up on my Power BI Workspaces list! I added the photo back in again, and all icons reappear. Deleted the photo and all icons disappear. Tried it with a second group icon and the same happens.

     

    If a team or group never had an icon in the first place then it is ok, but if any team or group has had its icon deleted, then no icons show in the Power BI Workspaces list.

     

    Try adding a simple icon to each team/group.

    • OneWithQuestion's avatar
      OneWithQuestion
      Post Prodigy
      8 years ago

      THANKS!

       

      That was it, wow...just CRAZY.

       

      If ANY workspace icon is "null" then it all falls apart.

       

      Every single workspace must have an icon (or as you said never had their original deleted).

      • UOLandrewdale's avatar
        UOLandrewdale
        Resolver I
        8 years ago

        Glad that worked for you. Probably explains why when I first had the problem, one of my colleagues could see the icons but I could not, because he had a different list of groups to me and all his groups had icons or at least had not had any deleted, wheras some of the groups on my list had had their icons deleted.

  • GilbertQ's avatar
    GilbertQ
    Super User
    9 years ago
    I have seen in some instances that it can take some time for the Icon to appear. I am not sure if it is a Power BI Service related issue?

    Or a Browser caching issue.
    • dparker's avatar
      dparker
      Advocate I
      9 years ago

      Not a solution. Days have gone by. I've ensured I've flushed my borwser cache. 

      • GilbertQ's avatar
        GilbertQ
        Super User
        9 years ago
        That is not normal, as I have used it in the past with no issues.

        You did change the Icon for the App Workspace by clicking on Members which links to an Office 365 Exchange Members?