Forum Discussion

dparker's avatar
dparker
Advocate I
9 years ago

app workspace icon

I am not seeing the icon I have associated with an app workspace in Power BI service. It does not show up when I see my list of workspaces and it does not show up on the App i published from that wor...
GilbertQ's avatar
GilbertQ
Super User
8 years ago

Hi OneWithQuestion

 

Do you have an Exchange License for Office 365?

 

I have done the steps and all my workspaces and apps are working as expected.

dparker's avatar
dparker
Advocate I
8 years ago

Yes. E3 to be precise

  • GilbertQ's avatar
    GilbertQ
    Super User
    8 years ago

    Hi dparker

     

    I am then not sure why it is not working.

     

    Could you possibly check with your Office 365 Administrator?

  • OneWithQuestion's avatar
    OneWithQuestion
    Post Prodigy
    8 years ago

    I am the administrator, so it does not make a difference in that respect sadly.

     

    It is not a permissions issue, it has something to do with how Power BI "syncs" data back from the workspaces that are created.

     

    It does not always retrieve the icons, and it used to work fine until around... August of 2017.

     

    EDIT:  I posted this to Issues a while back:

    https://community.powerbi.com/t5/Issues/Apps-not-showing-icon-for-workspace/idi-p/255011

     

     

     

     

     

  • UOLandrewdale's avatar
    UOLandrewdale
    Resolver I
    8 years ago

    Is there any progress on this? We have just started publishing APPS so want to add icons. They show up in Office 365 Outlook groups, but not in Office 365 Teams or Power BI Service.

  • OneWithQuestion's avatar
    OneWithQuestion
    Post Prodigy
    8 years ago

    bump......?

  • Jot's avatar
    Jot
    Frequent Visitor
    8 years ago

    When I updated the Groups icon, the Power BI workspace logo didn't update.
    When I updated the Documents (= SharePoint) logo, the Power BI workspace logo DID actually update.

    I'm not entirely sure whether there was a delay with the group icon, or whether it indeed was the SharePoint logo.