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app launcher icon sends users to

My experience with PowerBI is that in Office 365 app launcher you will see a yellow tile that takes you to


I have enabled the Power BI license for other users and they are seeing a blue icon that takes them to and they only see a blank page.


this it the same URL that you get with the old SharePoint PowerBI app


in the O365 tenant > license I have enabled "Microsoft Power BI for Office 365 Add-on" which I believe is the Power BI Pro license.


am i missing something?

Community Support
Community Support

Hi @Anonymous,


How about the results after those users manually type URL ( ) and click Sign in button to enter credential? I guess those users don't sign up a Power BI account, please sign up account refer to this article: Self-service sign up for Power BI.


If you have any question, please feel free to ask.


Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Champion
Community Champion

@Anonymous Follow instructions on this page to assign power bi pro licenses to users within your organisation.

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